Representative call record
Bandwidth Labs
Thursday · 2:00 PM · 00:18
“Your Smart Numbers demo is Thursday at 2 PM and will take about 30 minutes.”
Transcript excerpt
Hermes context
Delivered after the call
Thursday at 2 PM.
About 30 minutes.
Give your calls a memory.
A programmable number that rings your phone and turns important calls into useful agent context.
A Bandwidth Innovation Studio beta · No new calling app
The call ends. The useful part stays.
Who called, what mattered, and the context Hermes can use later—in one readable record.
Clear by default.
Participants hear an announcement before recording starts.
“This call may be recorded and transcribed.”
- No bot joins or speaks during the call.
- Processing starts after the conversation.
From phone call to agent context.
01
Claim a number
Activate a separate beta number without changing your carrier or device.
02
Route the call
Forward calls to the phone you already use. No new calling app required.
03
Keep the context
After the call, the transcript and useful details are ready for Hermes.
Questions, answered.
Do I need another calling app?
No. You manage Smart Numbers from the web, while incoming calls ring the forwarding phone you already use.
What does the other person hear?
Before a recorded conversation begins, participants hear that the call may be recorded and transcribed.
Can I change where calls ring?
Yes. You can update or remove the forwarding number from your dashboard. If forwarding is removed, your Smart Number stays reserved but calls will not ring a phone.
Is the number free during beta?
Yes. Your Smart Number is free for the duration of the beta.
Remember your next call.
Claim a free Smart Number during beta and route it to the phone you already use.